FAQs & Troubleshooting
![]() |
Latest |
317 Results
- 15116/11/2015I am unable to change my Brother machine's Receive Mode.
- 15216/11/2015What is the maximum number of recipients when broadcasting a fax?
- 15316/11/2015Stop my Brother machine from automatically redialling a number.
- 15416/11/2015I cannot make borderless prints.
- 15513/10/2015Do I need a telephone line to send and receive faxes with my Brother machine?
- 15613/10/2015I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 15713/10/2015What is Infrastructure mode?
- 15813/10/2015What is Ad-hoc mode?
- 15913/10/2015I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 16013/10/2015Change the user interface of ControlCenter3
- 16113/10/2015I cannot use the "Modules Update" button on Web BRAdmin.
- 16213/10/2015Scan an image and insert it in a Windows XP application
- 16313/10/2015Send a fax without scanning the documents into memory.
- 16413/10/2015What is "Easy Receive" or "Fax Detect" and how does it work?
- 16513/10/2015I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 16624/09/2015Why doesn't the machine answer when receiving a call?
- 16724/09/2015What does "COMM.ERROR" on the LCD display mean?
- 16824/09/2015When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 16924/09/2015Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 17011/09/2015Glossy Paper does not feed correctly. What can I do?
- 17111/09/2015Where can I find my Brother machine's serial number?
- 17211/09/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 17311/09/2015Scan a document from a Windows Vista application
- 17411/09/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 17511/09/2015What do the messages "NG" or "Poor Line Condition" on the Transmission Verification Report mean?
- 17611/09/2015Print a web page from iPrint&Scan when using an Android™ mobile device.
- 17717/08/2015Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17817/08/2015Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 17917/08/2015Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 18017/08/2015What is the "Station ID" and how do I set it?
- 18116/06/2015Set the date and time
- 18216/06/2015Adjust the Sleep Mode setting.
- 18310/06/2015Scan a document in Mac OS X 10.7.
- 18409/06/2015I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 18509/06/2015I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 18609/06/2015The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18708/04/2015Why do the ink cartridges run out very quickly?
- 18830/09/2014When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 18930/09/2014The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 19030/09/2014When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 19130/09/2014How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 19230/09/2014How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 19330/09/2014How do I clear the message "Cannot Detect" from the display?
- 19430/09/2014Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19519/09/2014Make my copied images lighter or darker.
- 19619/09/2014Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 19719/09/2014I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using Brother iPrint&Scan.
- 19817/09/2014Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 19916/09/2014Scan a document in Mac OS X 10.6.
- 20016/09/2014Scan a document using "Scanner and Camera Wizard" in Windows XP