FAQs & Troubleshooting
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Latest |
228 Results
- 15122/03/2013Install the optional lower tray
- 15208/03/2013Small Paper
- 15308/03/2013Registration or Registration failed.
- 15408/03/2013Unusable Device
- 15508/03/2013Drum Error (Drum!)
- 15628/09/2012The color of your printouts is not what you expected
- 15711/09/2012A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 15811/09/2012Jam Duplex
- 15922/06/2012Replace Toner
- 16014/06/2012Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 16107/05/2012Clean the corona wire
- 16216/03/2012I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 16316/03/2012No Tray
- 16403/02/2012When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 16514/03/2011When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 16611/03/2011What is the printable area per page?
- 16717/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 16824/11/2010I just setup my Brother machine and my printed pages are light or faded on one side.
- 16924/11/2010The print speed is very slow when I use XML Paper Specification Printer Driver.
- 17024/11/2010When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very different from the original draft.
- 17124/11/2010I cannot print over a network using the XML Paper Specification Printer Driver.
- 17224/11/2010How can I create or view an XML Paper Specification document?
- 17315/11/2010What kind of memory can I use?
- 17421/09/2010Colours are light or unclear on the whole page
- 17513/09/2010The image is offset
- 17613/09/2010Uneven density appears periodically across the page.
- 17713/09/2010Paper is curled or wavy.
- 17813/09/2010Envelope creases
- 17913/09/2010Paper is wrinkled.
- 18013/09/2010Where do I find manuals for my Brother machine?
- 18109/09/2010I cannot view documents on the bundled CD-ROM or the Brother website from my Macintosh 10.4 system.
- 18209/09/2010How do I clean the drum unit?
- 18309/09/2010How do I clean the inside of the machine?
- 18409/09/2010How do I change the sleep time setting?
- 18508/09/2010Thin lines do not print.
- 18608/09/2010Colour misregistration
- 18708/09/2010Coloured spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 18808/09/2010Coloured lines across the page
- 18908/09/2010White lines, bands or ribbing across the page
- 19006/09/2010White spots or hollow print
- 19106/09/2010Coloured streaks or bands down the page
- 19206/09/2010All one colour
- 19306/09/2010Completely blank or some colours are missing.
- 19429/07/2010No Drum Unit
- 19529/07/2010Jam Inside
- 19627/07/2010No Toner
- 19727/07/2010Jam Rear
- 19827/07/2010Jam Tray 1 / Jam Tray 2
- 19927/07/2010Jam MP Tray
- 20021/07/2010Tray 2 Error