FAQs & Troubleshooting
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302 Results
- 151My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 152Black ink is still wet after printing on glossy paper from my computer
- 153I am using the memory card function but the thumbnail images do not appear on the printout
- 154I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 155I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 156My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 157I cannot install Brother drivers on Debian 10 (Linux)
- 158When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 159To install the printer driver easily using a tool. (Linux)
- 160Scan a document using Brother iPrint&Scan. (macOS only)
- 161Install the built-in drivers (For Windows 8 and Windows 10)
- 162Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 163Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 164Guidelines for configuring your Brother machine on a wireless network
- 165Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 166Scan a document and e-mail it as an attachment (For Macintosh)
- 167After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
- 168My Brother machine's PhotoCapture Center® will not recognise my memory card or USB Flash memory drive.
- 169Discover the MAC address of the Brother network card
- 170I cannot print from my computer via USB.
- 171Is my Brother machine compatible with third party print servers?
- 172Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 173How can I create or view an XML Paper Specification document?
- 174Is there a Brother machine which is compatible with Mac Airport stations?
- 175When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 176Scan a document using "Scanner and Camera Wizard" in Windows XP
- 177After I installed Sun JavaVM, some applications will not work correctly.
- 178Is there any way to reduce Ink consumption?
- 179I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 180Can I adjust the Sleep Mode setting?
- 181I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 182I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 183I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 184The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 185The driver installation finished successfully but I cannot print. (Linux)
- 186Wireless setup is requesting a WPS PIN to complete the setup
- 187I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 188I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 189Connect your Brother machine to your mobile device via a wireless router or access point.
- 190Install FaceFilter Studio onto Windows 10.
- 191Windows 10 Support Information
- 192Enable the Brother machine's network interface.
- 193The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 194Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 195Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 196The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank.
- 197I cannot start ControlCenter4.
- 198Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 199Scan a document and e-mail it as an attachment. (For Windows)
- 200I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)