FAQs & Troubleshooting
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155 Results
- 101I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 102I cannot connect my machine to a Windows 11 computer via USB.
- 103A security warning appears when accessing Web Based Management via HTTPS.
- 104I cannot print full-page photos or images using Email Print.
- 105Use Universal Print (Windows)
- 106Export an address book and import it to another machine
- 107Check the remaining ink or toner level (Linux)
- 108Where can I download Brother iPrint&Scan application for Mac?
- 109The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 110Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 111Large characters are printed incorrectly. (Linux)
- 112When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 113I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 114I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 115I am unable to print from a client PC to a printer on a print server. (Linux)
- 116Send a fax using PC-FAX with LPD/LPRng (Linux)
- 117I get a TS error when trying to print on a wireless network.
- 118Set up your Brother machine on a wireless network (Windows/macOS)
- 119I cannot print on a wireless (Wi-Fi) network (Mac)
- 120How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 121Remove Small Scraps of Paper Jammed in the ADF
- 122Document is Jammed under the Document Cover
- 123Document is Jammed in the Top of the ADF Unit
- 124I cannot save a file downloaded from the Brother support website (For Windows)
- 125What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 126Enable the Brother machine's network interface.
- 127Protect your Brother machine against unauthorised access over the network
- 128Download a file from the "Downloads" section and save it to Windows 8 computer.
- 129Open the Control Panel (For Windows)
- 130The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 131Print the WLAN report
- 132What is Network Shared printing?
- 133Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 134Condensation
- 135Tray 2 Error / Tray 3 Error / Tray 4 Error
- 136Cannot Print ##
- 137No Toner
- 138I cannot scan via network.
- 139I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? (Windows only)
- 140Cannot Detect
- 141Why doesn't my Brother machine have a dial tone?
- 142Unusable Device
- 143My Brother machine has no power.
- 144Toner smears easily
- 145When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 146Paper is Jammed in the Back of the Machine
- 147Paper is Jammed Inside the Machine
- 148Clean the Scanner
- 149Coloured spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 150Horizontal coloured lines appear on the page