FAQs & Troubleshooting
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153 Results
- 101When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 102A security warning appears when accessing Web Based Management via HTTPS.
- 103I cannot print full-page photos or images using Email Print.
- 104Can I send a print job to multiple machine email addresses using Email Print?
- 105I cannot install Brother drivers on Debian 10 (Linux)
- 106Configure and use PC-FAX (CUPS) (Linux)
- 107Configure the Scan to Email Feature (Linux)
- 108Change the brscan5 scan settings using XSane (Linux)
- 109Cannot print after a Windows 10 update (June 2020)
- 110Where can I download Brother iPrint&Scan application for Mac?
- 111When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 112When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 113I am unable to print from a client PC to a printer on a print server. (Linux)
- 114Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 115Update the Driver or Firmware for your Brother machine
- 116How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 117Load Documents in the Automatic Document Feeder (ADF)
- 118Document is Jammed under the Document Cover
- 119Document is Jammed in the Top of the ADF Unit
- 120Control Printer Driver settings (only available for Windows)
- 121What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 122Protect your Brother machine against unauthorised access over the network
- 123Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off
- 124Open the Status Monitor (Windows)
- 125I cannot find some option in the Printing preferences. (For Windows)
- 126Download a file from the "Downloads" section and save it to Windows 8 computer.
- 127Open the Control Panel (For Windows)
- 128The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 129Print the WLAN report
- 130Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 131Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 132I cannot print from my computer via USB.
- 133Change the printer driver settings (Windows)
- 134Tray 2 Error / Tray 3 Error / Tray 4 Error
- 135Cartridge Error
- 136I cannot scan via network.
- 137Missing thin lines in images
- 138Colour offset
- 139My Brother machine has no power.
- 140Toner smears easily
- 141In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 142Drum !
- 143When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 144Check the Node Name of the Brother machine
- 145Out of Memory / Print Data Full
- 146Replace the Waste Toner Box
- 147Clean the Scanner
- 148Coloured spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 149Clean the Corona Wires
- 150Replace the Drum Unit