FAQs & Troubleshooting
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150 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 10128/03/2022Drum !
- 10216/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 10309/12/2021A security warning appears when accessing Web Based Management via HTTPS.
- 10409/12/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10511/11/2021Open the Control Panel (For Windows)
- 10614/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 10714/10/2021Export an address book and import it to another machine
- 10805/08/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 10915/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11011/03/2021I cannot print full-page photos or images using Email Print.
- 11111/02/2021Can I send a print job to multiple machine email addresses using Email Print?
- 11211/02/2021Use Universal Print (Windows)
- 11305/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 11409/07/2020Change the brscan5 scan settings using XSane (Linux)
- 11509/07/2020Important points for specifying the scan area (Linux)
- 11609/07/2020What driver package format is supported by my Linux distribution?
- 11701/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 11801/07/2020Open the Status Monitor (Windows)
- 11902/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 12008/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 12108/04/2020Delete a network scanner entry. (Linux)
- 12226/03/2020Check the remaining ink or toner level (Linux)
- 12308/01/2020When I print images, the quality is not good (Linux)
- 12406/01/2020Protect your Brother machine against unauthorised access over the network
- 12509/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 12604/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 12704/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 12828/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 12930/10/2019Large characters are printed incorrectly. (Linux)
- 13030/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 13129/10/2019To install the printer driver easily using a tool. (Linux)
- 13224/10/2019Guidelines for configuring your Brother machine on a wireless network
- 13306/05/2019No Toner
- 13401/02/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 13501/02/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 13601/02/2019Command List of brscan. (Linux)
- 13725/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 13825/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 13929/11/2018After the chosen tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 14026/11/2018Install the optional lower tray
- 14130/10/2018My Brother machine has no power.
- 14207/08/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 14325/05/2018Set Telephone Line Compatibility for Interference and VoIP Systems
- 14420/04/2017Check the firmware version.
- 14510/03/2016Document Jam
- 14601/03/20162-sided Disable or 2-sided Disabled
- 14702/09/2014What is Network Shared printing?
- 14806/09/2013Supported models of Universal Printer Driver for PCL
- 14906/09/2013Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 15021/12/2012Why doesn't my Brother machine have a dial tone?