FAQs & Troubleshooting
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284 Results
- 101Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 102I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 103Configure the Scan to Email Feature (Linux)
- 104Where can I download Brother iPrint&Scan application for Mac?
- 105My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 106The downloaded driver's name is different from my machine's name. (Linux)
- 107The driver installation finished successfully but I cannot print. (Linux)
- 108Important points for specifying the scan area (Linux)
- 109Uninstall the scanner driver. (Linux)
- 110Uninstall Scan-key-tool. (Linux)
- 111How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 112I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 113Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 114I get a TS error when trying to print on a wireless network.
- 115Set up your Brother machine on a wireless network.
- 116When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 117Windows 10 Support Information
- 118Printing / Scanning with the Cloud
- 119Open "Scanners and Cameras" and Properties.
- 120A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 121Guidelines for configuring your Brother machine on a wireless network
- 122Print the WLAN report
- 123What is Network Shared printing?
- 124Send a fax
- 125When I scan a document using ControlCenter, the scanned file size is too big.
- 126I can print but cannot scan via network. (For Windows)
- 127Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 128Scan and save a document in PDF format for Windows (Scan to File)
- 129Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 130Why doesn't my Brother machine have a dial tone?
- 131I cannot scan via USB. (Mac OS X)
- 132Why do the ink cartridges run out very quickly?
- 133How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 134I am using Windows XP and I cannot scan with the USB cable.
- 135Scan a document from a Windows Vista application
- 136When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 137Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 138Print the received faxes that are stored in memory. (Fax Storage)
- 139Store received faxes in my Brother machine's memory. (Fax Storage)
- 140I am experiencing issues sending a fax.
- 141I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 142The faxes I send are always received with a vertical black line.
- 143The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 144What is the "Station ID" and how do I set it?
- 145Adjust the Sleep Mode setting.
- 146How to scan a document from a Windows application?
- 147I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 148I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 149I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 150I cannot install the driver when using the Driver Install Tool. (Linux)