FAQs & Troubleshooting
Latest |
260 Results
- 10126/12/2022Cannot Detect
- 10226/12/2022Improve poor print quality.
- 10326/12/2022How to identify your Operating System (OS).
- 10409/11/2022Install the Brother Mobile Connect application (for mobile device)
- 10509/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 10609/11/2022Register the IC card for user authentication in Secure Function Lock
- 10712/10/2022Access Web Based Management
- 10812/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 10912/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 11012/10/2022Print using only the black ink cartridge when the Colour cartridges have run out.
- 11112/10/2022What is the default password for my BRAdmin or Web Based Management?
- 11212/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 11315/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 11415/09/2022Configure the Scan to Email Feature (Linux)
- 11516/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 11616/08/2022Update the Driver or Firmware for your Brother machine
- 11728/07/2022Configure and use the Scan Key Tool (Linux)
- 11828/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11912/05/2022Where can I find my Brother machine's serial number?
- 12012/05/2022Uninstall the Brother Software and Drivers (Windows)
- 12112/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12212/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 12314/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 12414/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 12514/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 12614/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 12728/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 12828/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 12928/03/2022Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 13028/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 13116/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 13209/12/2021I am experiencing issues sending a fax.
- 13309/12/2021A security warning appears when accessing Web Based Management via HTTPS.
- 13409/12/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 13509/12/2021Printer Locked
- 13609/12/2021Cover is Open
- 13711/11/2021Open the Control Panel (For Windows)
- 13811/11/2021Clear paper jams using Augmented Reality (AR) on your mobile device
- 13914/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 14014/10/2021Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 14114/10/2021Export an address book and import it to another machine
- 14209/09/2021How to use the PC-FAX.
- 14309/09/2021I am having an issue receiving faxes.
- 14405/08/2021Wrong Ink Colour
- 14505/08/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 14614/07/2021I get a TS error when trying to print on a wireless network.
- 14714/07/2021(Video) Set up your Brother machine
- 14814/07/2021Turn Off Memory Receive
- 14914/07/2021No Paper / No Paper Fed [Tray 1] / No Paper Fed [Tray 2]
- 15014/07/2021Set up your Brother machine on a wireless network (Windows/macOS)