FAQs & Troubleshooting
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317 Results
- 10131/10/2019Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10231/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 10331/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10431/10/2019In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 10530/10/2019Large characters are printed incorrectly. (Linux)
- 10630/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 10729/10/2019To install the printer driver easily using a tool. (Linux)
- 10824/10/2019Print the WLAN report
- 10924/10/2019Guidelines for configuring your Brother machine on a wireless network
- 11013/06/2019Uninstall printer drivers (Linux)
- 11107/06/2019Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 11204/06/2019Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 11327/05/2019Forward a fax to another fax machine when my machine has a mechanical problem.
- 11426/04/2019Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 11528/03/2019Set up your Brother machine on a wireless network.
- 11626/03/2019Protect your Brother machine against unauthorised access over the network
- 11708/03/2019What is Brother iPrint&Scan?
- 11801/02/2019Print command (cupswrapper). (Linux)
- 11901/02/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 12001/02/2019When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 12101/02/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 12201/02/2019Command List of brscan. (Linux)
- 12301/02/2019Uninstall the scanner driver. (Linux)
- 12401/02/2019Uninstall Scan-key-tool. (Linux)
- 12525/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 12625/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 12725/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12825/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 12925/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 13023/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 13115/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 13220/08/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 13324/07/2018Use the Network Connection Repair Tool (Windows)
- 13412/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 13510/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13622/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13722/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 13822/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 13910/05/2016Can I use AirPrint with my Brother machine?
- 14022/04/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 14111/03/2016One or more of my colours are not printing (blank). What can I do?
- 14201/03/2016My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
- 14309/02/2016Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 14421/01/2016Can I print from or scan to Android™ Smartphone?
- 14521/01/2016The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine.
- 14621/01/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14721/01/2016Windows 10 Support Information
- 14816/11/2015Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
- 14916/11/2015Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 15016/11/2015Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?