FAQs & Troubleshooting
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211 Results
- 101How do I switch to and use the mass storage mode?
- 102I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 103(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 104How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 105Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 106How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 107How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 108How do I change the language setting in P-touch Editor Lite LAN?
- 109(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 110I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 111How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 112When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 113(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 114Some Layout styles have a "Tree" icon.
- 115The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 116(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 117The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
- 118How do I connect my computer to the printer using the Wireless Direct mode?
- 119Using P-touch Template Settings
- 120Error messages do not appear when using the USB connection of my printer.
- 121The power turns off automatically.
- 122How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 123What do the indicator lights mean?
- 124How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 125How do I change the setting of "mm" and "inches" in P-touch Editor Lite LAN?
- 126How do I create a mixed 1-row / 2-row label containing a symbol in P-touch Editor Lite LAN?
- 127How do I rotate objects in P-touch Editor Lite LAN?
- 128How do I use the Numbering funciton on P-touch Editor Lite LAN?
- 129How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 130The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 131How to use the Numbering function (P-touch Editor 5.x for Windows)
- 132(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 133The printing has poor quality, white lines, or streaks.
- 134How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 135I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 136P-touch Editor crashes when I open it on my Mac.
- 137A security warning appears when accessing Web Based Management via HTTPS.
- 138I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 139I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 140Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 141I cannot print LibreOffice documents in landscape orientation. (Linux)
- 142Print free-length labels with the set length (Linux)
- 143Adding a custom media size for continuous tape / roll (Linux)
- 144Can I set a different media width when using an OpenOffice template? (Linux)
- 145I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux)
- 146The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux)
- 147Supported File Formats and how to print on Raspbian lite (Linux)
- 148Supported File Formats and how to print on Raspbian (Linux®)
- 149Diagonal lines are distorted.
- 150I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)