FAQs & Troubleshooting
![]() |
Popular |
221 Results
- 101Configure Public Mode for Secure Function Lock 3.0
- 102The paper tray is half full of paper but the paper low message is displayed.
- 103How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 104Restrict the functions available on your Brother machine and the number of prints.
- 105Send an Email with User Authentication
- 106Import a Certificate and Private Key
- 107What types of card can I use for card authentication in Secure Function Lock?
- 108Open the Status Monitor
- 109Download a file from the "Downloads" section and save it to Windows 8 computer.
- 110Paper Tray not detected / Paper Tray #1 not detected / Paper Tray #2 not detected / Paper Tray #3 not detected
- 111What is Brother iPrint&Scan?
- 112Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 113Print a web page from iPrint&Scan when using an Android™ mobile device.
- 114Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 115Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 116Reduce Printing Noise
- 117I cannot make borderless prints.
- 118Low Temperature
- 119I cannot print from my computer via USB.
- 120Cannot Detect
- 121Paper Size Mismatch
- 122When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 123Improve poor print quality
- 124My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 125Large characters are printed incorrectly. (Linux)
- 126Prevent Smudged Printouts and Paper Jams (Windows®)
- 127Prepare for SSL communication in the Brother Print Server (method of using Windows Server 2003 / 2008).
- 128Correct the Paper Feed to Clear Vertical Lines
- 129Set the Machine to Power Off Automatically
- 130Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 131Unpack your Brother machine
- 132Connect the telephone line and power cord
- 133Set the Time Zone
- 134Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 135My machine does regular cleaning cycles in the night. How can I correct this?
- 136Clean the Paper Pick-up Rollers
- 137Paper is Jammed in the Back of the Machine
- 138Where can I find my Brother machine's serial number?
- 139Reset the Network Settings to Factory Default
- 140Uninstall the Brother Software and Drivers (Windows)
- 141Black ink is still wet after printing on glossy paper from my computer
- 142I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 143I cannot connect my machine to a Windows 11 computer via USB.
- 144How do I print since Google Cloud Print is discontinued?
- 145Where can I download Brother iPrint&Scan application for Mac?
- 146The downloaded driver's name is different from my machine's name. (Linux)
- 147Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 148I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 149I am unable to print from a client PC to a printer on a print server. (Linux)
- 150I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)