FAQs & Troubleshooting
Latest |
228 Results
- 10101/03/2016Toner Low
- 10226/02/2016Carry out calibration to improve the colour density
- 10321/01/2016Can I print from or scan to Android™ Smartphone?
- 10421/01/2016Windows 10 Support Information
- 10516/11/2015Can I print on transparencies e.g. for overhead projectors?
- 10616/11/2015I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 10716/11/2015I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 10816/11/2015The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 10913/10/2015What is Infrastructure mode?
- 11013/10/2015What is Ad-hoc mode?
- 11113/10/2015Sometimes the wireless network connection is lost (disabled).
- 11213/10/2015I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat® / Adobe® Reader®.
- 11313/10/2015I cannot use the "Modules Update" button on Web BRAdmin.
- 11413/10/2015Toner scatter or toner stain
- 11524/09/2015Can I buy any MICR toner?
- 11611/09/2015What type(s) of connections can I use with my Brother machine and a wireless network?
- 11711/09/2015Print a web page from iPrint&Scan when using an Android™ mobile device.
- 11817/08/2015Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11917/08/2015Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 12017/08/2015Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 12109/06/2015I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 12209/06/2015I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 12309/06/2015The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12430/09/2014When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12530/09/2014When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 12630/09/2014How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 12730/09/2014Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12822/09/2014Print Unable XX
- 12919/09/2014Out of Memory
- 13019/09/2014What is the recommended paper?
- 13117/09/2014Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 13202/09/2014What is Network Shared printing?
- 13323/07/2014Print the Network Configuration List
- 13408/07/2014Possible solutions for print quality issues
- 13528/05/2014WT Box End Soon
- 13614/05/2014Toner Error
- 13713/05/2014Check the firmware version.
- 13827/11/2013How do I adjust the print position of each colour.
- 13905/11/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14005/11/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14106/09/2013Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 14208/05/2013Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 14308/05/2013Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14408/05/2013The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 14508/05/2013I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 14608/05/2013No Paper
- 14708/05/2013I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 14808/05/2013Drum End Soon
- 14908/05/2013Turn the Toner Save Mode on or off
- 15025/03/2013Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)