FAQs & Troubleshooting
Latest |
188 Results
- 10105/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 10230/01/2014What is the best possible print quality from a Macintosh PC
- 10330/01/2014Selecting the best possible print quality from a Windows PC
- 10430/01/2014I cannot print from Mac OS X.
- 10530/01/2014I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 10630/01/2014The error JAM REAR appears on my LCD.
- 10730/01/2014How do I install the Lower Tray Unit? (LT-4000 or LT-7000)
- 10830/01/2014How do I install additional memory? (DIMM)
- 10930/01/2014JAM INSIDE
- 11030/01/2014JAM TRAY (Inside the Paper Tray)
- 11130/01/2014"JAM MP TRAY"(in the Multi-purpose tray)
- 11230/01/2014How do I clean the inside of the printer?
- 11327/06/2013Using the PING command to troubleshoot problems.
- 11411/09/2012A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 11516/03/2012Can I print from or scan to an Android™ Smartphone?
- 11616/03/2012The paper is skewed when it's printed.
- 11714/03/2011When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 11817/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 11910/08/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 12003/06/2010How do I uninstall the Windows printer driver
- 12123/04/2010Functions supported in the Windows 7 built-in drivers
- 12211/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12301/12/2009What is the BRAdmin Professional software used for?
- 12426/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 12524/11/2009When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 12620/10/2009Where can I download a driver for my machine?
- 12721/08/2009My text prints like a mirror image when I print from some applications, using Windows 2000/XP.
- 12815/07/2009How do I factory reset the Network Interface Card (NIC)?
- 12927/04/2007I updated Web BRAdmin and now I cannot enable the logging function.
- 13007/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 13112/01/2007What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 13211/01/2007I am having problems with the paper feed.
- 13311/01/2007What kind of labels and transparencies can I use?
- 13411/01/2007What kind of paper should I avoid?
- 13511/01/2007What kind of envelopes should I avoid?
- 13611/01/2007The printer prints Black Spots.
- 13710/01/2007The printer does not print on envelopes correctly.
- 13810/01/2007The printer does not load paper.
- 13910/01/2007JAM DUPLEX
- 14010/01/2007JAM MAILBOX
- 14120/12/2006What do the Maintenance Messages displayed on the Control Panel mean?
- 14220/12/2006How do I install the Lower Mailbox Unit? (MX-4100)
- 14319/12/2006How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 14419/12/2006How do I install the Optional Network Board?(Nc-4100h)
- 14519/12/2006I selected the HQ-1200 option in the HL-2460 printer driver and even though I am only printing text, I sometimes notice that the print speed slows down a little.
- 14618/12/2006How can I install the necessary driver on a Windows2000 system using the USB interface?
- 14718/12/2006How can I install the necessary driver on a Windows98/Me PC using the USB interface?
- 14813/12/2006LOAD LETTER is displayed on the printer LCD.
- 14911/12/2006What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 15011/12/2006What is 'Secure Printing' and how do I use it? (for Windows users)