FAQs & Troubleshooting
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201 Results
- 10116/09/2014Printouts have wrinkles or creases.
- 10216/09/2014Black toner marks appear across the page.
- 10316/09/2014Printouts are faint.
- 10416/09/2014The image is ghosted.
- 10516/09/2014White spots appear in areas of dense black printing.
- 10616/09/2014Print on envelopes.
- 10710/09/2014White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 10802/09/2014What is Network Shared printing?
- 10926/08/2014What is a "Generic PCL Driver"?
- 11017/06/2014I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 11105/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 11230/01/2014How do I install the Optional Network Board?(Nc-4100h)
- 11330/01/2014I cannot print from Mac OS X.
- 11430/01/2014How do I print on labels/transparencies?
- 11530/01/2014How do I clean the corona wire on the drum unit?
- 11630/01/2014I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 11730/01/2014Ther error JAM REAR appears on my LCD.
- 11830/01/2014My LCD displays "PAPER JAM"
- 11930/01/2014How do I install the Lower Tray Unit? (LT-500)
- 12030/01/2014How do I install additional memory? (DIMM)
- 12130/01/2014JAM INSIDE
- 12230/01/2014JAM TRAY 2
- 12330/01/2014JAM TRAY 1
- 12430/01/2014JAM MP TRAY
- 12530/01/2014How do I clean the inside of the printer?
- 12611/09/2012A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 12722/06/2012Replace the toner cartridge.
- 12812/06/2012NO PAPER XXXX appears on the display. (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 12916/03/2012Can I print from or scan to an Android™ Smartphone?
- 13014/03/2011When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 13117/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 13210/08/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 13303/06/2010How do I uninstall the Windows printer driver
- 13423/04/2010Functions supported in the Windows 7 built-in drivers
- 13518/03/2010The paper is skewed when it's printed.
- 13611/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13701/12/2009What is the BRAdmin Professional software used for?
- 13826/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13924/11/2009When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 14020/10/2009Where can I download a driver for my machine?
- 14121/08/2009My text prints like a mirror image when I print from some applications, using Windows 2000/XP.
- 14215/07/2009How do I factory reset the Network Interface Card (NIC)?
- 14327/04/2007I updated Web BRAdmin and now I cannot enable the logging function.
- 14407/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 14516/01/2007STORAGE FULL appears on the display.
- 14616/01/2007What Menu settings are available from the Printers Control Panel?
- 14712/01/2007What features are available with Automatic E-mail Printing
- 14812/01/2007FACE UP OPEN appears on the display.
- 14912/01/2007FUSER OPEN appears on the dispaly.
- 15012/01/2007NO TRAY1 appears on the display.