FAQs & Troubleshooting
Latest |
171 Results
- 10116/09/2014White spots appear in areas of dense black printing.
- 10216/09/2014Print on envelopes.
- 10316/09/2014My Brother machine misfeeds paper.
- 10410/09/2014White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 10502/09/2014What is Network Shared printing?
- 10626/08/2014What is a "Generic PCL Driver"?
- 10717/06/2014I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 10805/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 10930/01/2014I cannot print from Mac OS X.
- 11030/01/2014How do I clean the corona wire on the drum unit?
- 11130/01/2014I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
- 11230/01/2014How do I install additional memory?
- 11327/06/2013Using the PING command to troubleshoot problems.
- 11411/09/2012A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 11514/06/2012Replace the toner cartridge.
- 11616/03/2012Can I print from or scan to an Android™ Smartphone?
- 11714/03/2011When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 11817/02/2011The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 11910/08/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 12003/06/2010How do I uninstall the Windows printer driver
- 12123/04/2010Functions supported in the Windows 7 built-in drivers
- 12218/03/2010The paper is skewed when it's printed.
- 12311/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12401/12/2009What is the BRAdmin Professional software used for?
- 12526/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 12624/11/2009When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 12720/10/2009Where can I download a driver for my machine?
- 12821/08/2009My text prints like a mirror image when I print from some applications, using Windows 2000/XP.
- 12915/07/2009How do I factory reset the Network Interface Card (NIC)?
- 13002/06/2009How do I clean the inside of the printer and Drum Unit?
- 13110/06/2008In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 13206/12/2007What kind of memory can I use?
- 13327/04/2007I updated Web BRAdmin and now I cannot enable the logging function.
- 13407/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 13506/02/2007How do I view and change printer information using the BRAdmin Professional Software?
- 13602/02/2007What is the BROWNIE software?
- 13718/01/2007Why are the alarm and data lights on?
- 13812/01/2007What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 13911/01/2007I am having problems with the paper feed.
- 14011/01/2007What kind of labels and transparencies can I use?
- 14111/01/2007What kind of paper should I avoid?
- 14211/01/2007What kind of envelopes should I avoid?
- 14318/12/2006How can I install the necessary driver on a Windows2000 system using the USB interface?
- 14418/12/2006How can I install the necessary driver on a Windows98/Me PC using the USB interface?
- 14511/12/2006How do I display the Quick Print Setup as a Toolbar?
- 14611/12/2006How do I monitor the status of the printer?
- 14711/12/2006How do I use the Quick Print Setup Utility?
- 14811/12/2006How can I enable/disable the Quick Print Setup Utility?
- 14911/12/2006How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 15004/12/2006None of the LEDs illuminate.