FAQs & Troubleshooting
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256 Results
- 101Can third party ink be used to refill the ink cartridges?
- 102Why is it necessary for my machine to go through regular cleaning cycles?
- 103How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
- 104When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 105Uninstall the Brother Software and Drivers (Windows)
- 106My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 107The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 108When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 109Uninstall Scan-key-tool. (Linux)
- 110I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 111Update the Driver or Firmware for your Brother machine
- 112Enable the Brother machine's network interface.
- 113When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 114Unpack your Brother machine
- 115After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 116Open the Control Panel (For Windows)
- 117A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 118Printing / Scanning with the Cloud
- 119Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 120Discover the MAC address of the Brother network card
- 121Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 122When I scan a document using ControlCenter, the scanned file size is too big.
- 123Scan and save a document in PDF format for Windows (Scan to File)
- 124Is there a Brother machine which is compatible with Mac Airport stations?
- 125Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 126Set the date and time.
- 127The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 128Load envelopes
- 129I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 130I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 131When I print images, the quality is not good (Linux)
- 132Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 133Delete a network scanner entry. (Linux)
- 134"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
- 135Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 136I get a TS error when trying to print on a wireless network.
- 137Sleep
- 138"Offline" appears on the Status Monitor.
- 139Delete print jobs from the print queue.
- 140Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 141Download a file from the "Downloads" section and save it to Windows 8 computer.
- 142Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 143Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 144Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 145Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 146Scan a document and e-mail it as an attachment. (For Windows)
- 147Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 148Scan a text document and convert it into a text file (For Windows)
- 149Low Temperature
- 150No Ink Cartridge