FAQs & Troubleshooting
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258 Results
- 101I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 102I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 103Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 104Set up your Brother machine on a wireless network.
- 105I cannot print on a wireless (Wi-Fi) network (Windows)
- 106I cannot print using my Brother machine on a wireless network (Mac)
- 107Change the Print Setting Options When Having Printing Problems
- 108Correct the Paper Feed to Clear Vertical Lines
- 109When I update the firmware, my machine's screen shows a vertical bar or its LEDs indicate an error.
- 110Install PaperPort™ 12SE / 14SE (Windows)
- 111I cannot save a file downloaded from the Brother support website (For Windows)
- 112Connect the cords
- 113Delete print jobs from the print queue.
- 114I cannot find some option in the Printing preferences. (For Windows)
- 115Copy an ID Card
- 116Download a file from the "Downloads" section and save it to Windows 8 computer.
- 117Wrong Ink Colour
- 118Cannot Detect Ink Volume
- 119Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 120Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 121Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 122I cannot make borderless prints.
- 123What is Brother Web Connect?
- 124Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 125Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 126High Temperature
- 127Unable to Scan / Scan Unable
- 128Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 129Unable to Print XX
- 130My machine does regular cleaning cycles in the night. How can I correct this?
- 131When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours do not match the colours in the original photo.
- 132Adjust the Machine Volume
- 133When I turn the Power ON, I always have to re-enter the Date and Time.
- 134Clean the Paper Pick-up Rollers
- 135What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 136Cover is Open
- 137My Brother machine feeds multiple sheets of paper at a time.
- 138Out of Memory
- 139Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 140Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 141I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 142Improve poor print quality
- 143The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 144Print as a Booklet Automatically (Windows®)
- 145Set Sleep Mode Countdown
- 146Clear wide, faded, horizontal lines (banding) appear on printed documents.
- 147Print the Network Configuration Report
- 148I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 149I cannot install the driver when using the Driver Install Tool. (Linux)
- 150Configure and use the Scan Key Tool (Linux)