FAQs & Troubleshooting
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214 Results
- 101The downloaded driver's name is different from my machine's name. (Linux)
- 102Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 103When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 104Delete a network scanner entry. (Linux)
- 105How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 106Configure scan settings without administrator privileges (Linux)
- 107I am unable to print from a client PC to a printer on a print server. (Linux)
- 108Uninstall printer drivers (Linux)
- 109Install FaceFilter Studio onto Windows 10.
- 110Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 111Open the Status Monitor
- 112Install the built-in drivers (For Windows 8 and Windows 10)
- 113A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 114I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 115How do I clear the message "Cannot Detect" from the display?
- 116I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 117When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 118When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 119Why is it necessary for my machine to go through regular cleaning cycles?
- 120I am using Windows XP and I cannot scan with the USB cable.
- 121How do I clear the message "Unable to..." or "... Unable" ?
- 122Where is the USB port on the machine?
- 123Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 124Where can I find my Brother machine's serial number?
- 125How do I clean the Scanner to improve the copy quality?
- 126Is there a way to view how much ink is remaining?
- 127When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY"
- 128The LCD displays an error code (number). What does it mean?
- 129I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 130Im using Mac OS X 10.2-10.4 and the Brother machine does not appear in the Print Center or Setup Utility.
- 131I'm using Macintosh. What is the PreScan option used for?
- 132While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 133How to scan a document from a Windows application?
- 134How to scan a document from a Windows application?
- 135I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 136Configure the Scan to Email Feature (Linux)
- 137Cannot print after a Windows 10 update (June 2020)
- 138The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 139When I print images, the quality is not good (Linux)
- 140The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 141I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 142Large characters are printed incorrectly. (Linux)
- 143I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 144To install the printer driver easily using a tool. (Linux)
- 145I want to print using CUPS while keeping SELinux enabled. (Linux)
- 146Firewall port requirements of the Scan Key Tool (Linux)
- 147"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 148I cannot scan via USB. (Mac OS X)
- 149Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 150Why do the ink cartridges run out very quickly?