FAQs & Troubleshooting
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286 Results
- 101I can print but cannot scan via network. (For Windows)
- 102My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
- 103Is my Brother machine compatible with third party print servers?
- 104I cannot scan via USB. (Mac OS X)
- 105Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 106Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 107I updated Web BRAdmin and now I cannot enable the logging function.
- 108When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception".
- 109How do I use my Outlook contacts with my Brother PC-Fax software?
- 110Where can I find support information for the Systran® WebTranslator Software?
- 111I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 112When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 113How do I use the Brother Status Monitor Widget on Mac OS X 10.4?
- 114When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 115When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
- 116How do I clear the message "PAPER JAM" from the display?
- 117Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 118I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 119Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 120I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 121The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 122What does "COMM.ERROR" on the LCD display mean?
- 123I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot.
- 124I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print.
- 125When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 126My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 127How to scan a document from a Windows application?
- 128I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 129I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 130What driver package format is supported by my Linux distribution?
- 131My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 132Large characters are printed incorrectly. (Linux)
- 133When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 134Important points for specifying the scan area (Linux)
- 135Configure scan settings without administrator privileges (Linux)
- 136I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 137Send a fax using PC-FAX with LPD/LPRng (Linux)
- 138Uninstall printer drivers (Linux)
- 139Pre-Required Procedures (Linux)
- 140Check the firmware version.
- 141What is Network Shared printing?
- 142How do I adjust my Brother machine's various LCD settings?
- 143I cannot print from my computer via USB.
- 144When I scan a document using ControlCenter, the scanned file size is too big.
- 145I am sharing my Brother machine. I can print but cannot scan.
- 146Verify if the Brother machine has a dial tone
- 147I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close.
- 148I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 149I'm using Firefox® 2.0 or higher as a web browser, when I click "Close this window" the browser window does not close.
- 150Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?