FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 10101/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 10201/07/2020Open the Status Monitor (Windows)
- 10326/03/2020Check the remaining ink or toner level (Linux)
- 10408/01/2020When I print images, the quality is not good (Linux)
- 10506/01/2020Protect your Brother machine against unauthorised access over the network
- 10609/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 10704/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 10804/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 10928/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 11030/10/2019Large characters are printed incorrectly. (Linux)
- 11130/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 11229/10/2019To install the printer driver easily using a tool. (Linux)
- 11324/10/2019Guidelines for configuring your Brother machine on a wireless network
- 11417/07/2019Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off
- 11525/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 11625/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 11730/10/2018My Brother machine has no power.
- 11807/08/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 11903/07/2018Toner Error
- 12003/07/2018Cartridge Error
- 12128/02/2017Toner smears easily
- 12228/02/2017Cooling Down
- 12328/02/2017Horizontal coloured lines appear on the page
- 12414/05/2014Missing thin lines in images
- 12513/05/2014Toner scatter or toner stain
- 12606/09/2013Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)