FAQs & Troubleshooting
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201 Results
- 101Jam Tray 1 / Jam Tray 2
- 102I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 103Clean the corona wire
- 104All one colour
- 105I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 106I cannot install Brother drivers on Debian 10 (Linux)
- 107Cannot print after a Windows 10 update (June 2020)
- 108My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 109The downloaded driver's name is different from my machine's name. (Linux)
- 110Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 111Large characters are printed incorrectly. (Linux)
- 112The driver installation finished successfully but I cannot print. (Linux)
- 113To install the printer driver easily using a tool. (Linux)
- 114I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 115Possible solutions for print quality issues
- 116Use the Network Connection Repair Tool (Windows)
- 117Check the firmware version.
- 118"Offline" appears on the Status Monitor.
- 119I cannot find some option in the Printing preferences. (For Windows)
- 120Download a file from the "Downloads" section and save it to Windows 8 computer.
- 121Install the built-in drivers (For Windows 8 and Windows 10)
- 122The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 123Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 124Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 125Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 126Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 127What is the difference between the toner cartridge and the drum unit?
- 128I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 129I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 130The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 131The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 132Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 133I cannot print from my computer via USB.
- 134Small Paper
- 135When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very different from the original draft.
- 136When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 137In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 138Print both sides of paper manually (For Macintosh)
- 139Envelope creases
- 140White lines, bands or ribbing across the page
- 141Colours are light or unclear on the whole page
- 142I cannot install the driver when using the Driver Install Tool. (Linux)
- 143When I print images, the quality is not good (Linux)
- 144The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 145Print command (LPR) (Linux)
- 146Print command (cupswrapper). (Linux)
- 147I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 148I want to print using CUPS while keeping SELinux enabled. (Linux)
- 149Open the Control Panel (For Windows)
- 150Coloured spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals