FAQs & Troubleshooting
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125 Results
- 51Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 52(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 53What do the indicator lights mean?
- 54What is the Label List? (P-touch Editor 5.x for Windows)
- 55How do I connect the printer to my computer using a USB cable?
- 56(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 57When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 58I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 59I can no longer print from my PC via Bluetooth, even though I could print previously.
- 60Using the Printer Setting Tool with Mac computers
- 61I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 62How to charge the rechargeable Li-ion battery
- 63How do I transfer label templates with P-touch Transfer Express?
- 64How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 65How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 66(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 67(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 68Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 69I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 70Uninstalling the printer drivers (Linux)
- 71Supported File Formats and how to print on Raspbian lite (Linux)
- 72Information before downloading for Raspbian/Raspbian Lite (Linux)
- 73When I try to connect the printer and Windows computer via Bluetooth, the printer is not found in the [Add a device] / [Add Wireless Device] window.
- 74How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 75Getting ready to use your printer.
- 76The DATA indicator has turned off even though data remains in the printer.
- 77The top margin is incorrect.
- 78How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 79How do I clean the platen roller?
- 80The paper is jammed in the printer.
- 81How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 82How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 83I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 84I want to use the Roll Paper Pause mode or create new forms from Print Server Properties.
- 85I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 86Can I print out the printer settings?
- 87How do I print from a computer or mobile device?
- 88The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 89Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 90How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 91How do I connect the printer and my computer via Bluetooth? (Windows 10S)
- 92The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 93Printing is not possible. (USB connection)
- 94I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 95How to install Brother software on a computer not connected to the Internet
- 96What kinds of software is available for this printer?
- 97Error messages do not appear when using the USB connection of my printer.
- 98Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 99The paper moves through the printer, but nothing appears on the paper.
- 100The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.