FAQs & Troubleshooting
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110 Results
- 51Using the Printer Setting Tool (for Windows)
- 52I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 53I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 54The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 55How do I transfer templates or other data from the computer to the printer?
- 56I connected multiple printers of the same model to one computer but can only print from one of them.
- 57What do the indicator lights mean?
- 58The paper is jammed in the printer.
- 59(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 60How do I print vertical text? (P-touch Editor 5.x for Windows)
- 61How to identify your Operating System (OS) for Windows or Mac
- 62I want to use the Roll Paper Pause mode or create new forms from Print Server Properties.
- 63Error messages do not appear when using the USB connection of my printer.
- 64Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 65How do I print from a computer or mobile device?
- 66(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 67How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 68What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 69(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 70How do I connect the printer to my computer using a USB cable?
- 71How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 72When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 73The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
- 74I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux)
- 75Information before downloading for Raspbian/Raspbian Lite (Linux)
- 76The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 77I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12.
- 78The latest printer driver was successfully installed, but the driver did not update correctly.
- 79When printing from an application, the application's "Collate" setting does not work correctly.
- 80When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 81I cannot save a file downloaded from the Brother support website (For Windows)
- 82Getting ready to use your printer.
- 83Can I print out the printer settings?
- 84How can I stop the printer from automatically feeding roll paper after printing? (Mac)
- 85The DATA indicator has turned off even though data remains in the printer.
- 86The top margin is incorrect.
- 87The printed image is compressed or stretched.
- 88The paper moves through the printer, but nothing appears on the paper.
- 89What is the JPEG printing and how can I use it?
- 90The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 91The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 92The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
- 93The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 94Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 95How to connect to a DC power outlet (optional)
- 96How to charge the rechargeable Li-ion battery
- 97How to connect to an AC power outlet (optional)
- 98How do I clean the platen roller?
- 99Paper moves through the printer, but nothing appears on the paper.
- 100Pages don't print. What should I do?