FAQs & Troubleshooting
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155 Results
- 51Vertical coloured streaks or bands appear on the page
- 52I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 53Add your Brother machine with AirPrint (macOS)
- 54Cannot print after a Windows 10 update (June 2020)
- 55The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 56The driver installation finished successfully but I cannot print. (Linux)
- 57Wireless setup is requesting a WPS PIN to complete the setup
- 58Delete a network scanner entry. (Linux)
- 59How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 60Wrong Toner Cartridge
- 61Check the firmware version.
- 62Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off
- 63I cannot find some option in the Printing preferences. (For Windows)
- 64Too Many Trays
- 65How to identify your Operating System (OS).
- 66Cannot Scan ##
- 67Discover the MAC address of the Brother network card
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 69Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 70Change the printer driver settings (Windows)
- 71Toner Error
- 72Missing thin lines in images
- 73Correct the Colour Printing
- 74Storage Full
- 75Cooling Down
- 76Reduce Toner Consumption
- 77The scanning speed is slow when scanning from my machine. (Windows)
- 78I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 79When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 80Can I send a print job to multiple machine email addresses using Email Print?
- 81Configure the Scan to Email Feature (Linux)
- 82Configure and use the Scan Key Tool (Linux)
- 83Change the brscan5 scan settings using XSane (Linux)
- 84When I print images, the quality is not good (Linux)
- 85The downloaded driver's name is different from my machine's name. (Linux)
- 86I installed scan-key-tool, but it does not work. (Linux)
- 87When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 88Command List of brscan. (Linux)
- 89Firewall port requirements of the Scan Key Tool (Linux)
- 90Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 91Update the Driver or Firmware for your Brother machine
- 92Open the Status Monitor (Windows)
- 93What is the difference between the toner cartridge and the drum unit?
- 94I cannot print from my computer via USB.
- 95Verify if the Brother machine has a dial tone.
- 96In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 97Where can I find my Brother machine's serial number?
- 98How to scan a document from a Windows application?
- 99How to scan a document from a Windows application?
- 100I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)