FAQs & Troubleshooting
Latest |
145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 5113/09/2023Toner specks
- 5213/09/2023Lines across the page
- 5327/07/2023Ghosting images
- 5427/07/2023Black lines down the page
- 5512/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)
- 5612/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 5721/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 5821/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 5921/06/2023Add your Brother machine with AirPrint (macOS)
- 6021/06/2023Delete print jobs from the print queue.
- 6119/05/2023I cannot print from my computer via USB.
- 6219/05/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 6326/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 6426/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 6526/04/2023Change the printer driver settings (Windows)
- 6619/04/2023"Offline" appears on the Status Monitor. (Windows)
- 6715/03/2023Enable the Brother machine's network interface.
- 6815/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 6915/02/2023Out of Memory
- 7015/02/2023The printer status is Offline or Paused.
- 7111/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 7226/12/2022How to identify your Operating System (OS).
- 7309/11/2022Install the Brother Mobile Connect application (for mobile device)
- 7409/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 7512/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 7612/10/2022What is the default password for my BRAdmin or Web Based Management?
- 7712/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 7815/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 7915/09/2022Configure the Scan to Email Feature (Linux)
- 8016/08/2022What is the difference between the toner cartridge and the drum unit?
- 8116/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 8216/08/2022Update the Driver or Firmware for your Brother machine
- 8328/07/2022Configure and use the Scan Key Tool (Linux)
- 8428/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8512/05/2022Where can I find my Brother machine's serial number?
- 8612/05/2022Uninstall the Brother Software and Drivers (Windows)
- 8712/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8812/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 8914/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 9014/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 9114/04/2022Control Printer Driver settings (only available for Windows)
- 9214/04/2022Cannot Print ##
- 9314/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 9428/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 9528/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9628/03/2022Drum !
- 9716/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9809/12/2021A security warning appears when accessing Web Based Management via HTTPS.
- 9909/12/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10011/11/2021Open the Control Panel (For Windows)