FAQs & Troubleshooting
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168 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Check the remaining ink or toner level (Linux)
- 52Wireless setup is requesting a WPS PIN to complete the setup
- 53(Video) Remove Small Scraps of Paper Jammed in the ADF
- 54(Video) Document is Jammed under the Document Cover
- 55Media Type Mismatch or Media Mismatch
- 56Delete print jobs from the print queue.
- 57Out of Memory
- 58What is the recommended paper?
- 59How to scan a document from a Windows application?
- 60Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 61Toner smears easily
- 62I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 63I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 64A security warning appears when accessing Web Based Management via HTTPS.
- 65I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 66I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 67Can I send a print job to multiple machine email addresses using Email Print?
- 68I cannot print on a wireless (Wi-Fi) network (Mac)
- 69(Video) Document is Jammed in the Top of the ADF Unit
- 70Protect your Brother machine against unauthorised access over the network
- 71Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off
- 72Adjust colour settings by using the custom setting in the printer driver (Windows only)
- 73Condensation
- 74Drum !
- 75Document Jam
- 76How to scan a document from a Windows application?
- 77The scanning speed is slow when scanning from my machine. (Windows)
- 78I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 79I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 80Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 81Guidelines for configuring your Brother machine on a wireless network
- 82My Brother machine has no power.
- 83Check the Node Name of the Brother machine
- 84Horizontal coloured lines appear on the page
- 85I cannot print full-page photos or images using Email Print.
- 86Configure and use PC-FAX (CUPS) (Linux)
- 87Change the brscan5 scan settings using XSane (Linux)
- 88The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 89Open the Status Monitor (Windows)
- 90Open the Control Panel (For Windows)
- 91Cannot Scan ##
- 92Discover the MAC address of the Brother network card
- 93I cannot print from my computer via USB.
- 94Cannot Print ##
- 95I cannot scan via network.
- 96I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? (Windows only)
- 97Missing thin lines in images
- 98Where can I find my Brother machine's serial number?
- 99I cannot connect my machine to a Windows 11 computer via USB.
- 100Command List of brscan. (Linux)