FAQs & Troubleshooting
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267 Results
- 51A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 52The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 53Toner specks
- 54White lines down the page
- 55I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 56Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 57How to identify your Operating System (OS).
- 58What is Distinctive Ring and how do I program it?
- 59Curled or wavy
- 60What can happen if the wrong paper is used in your machine.
- 61I cannot find some options in the Print dialogue box (macOS 11 or later)
- 62Wireless setup is requesting a WPS PIN to complete the setup
- 63I cannot print on a wireless (Wi-Fi) network (Windows)
- 64Delete print jobs from the print queue.
- 65Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 66Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 67I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 68Print on both sides of paper or a booklet automatically
- 69I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 70Lines across the page
- 71Confirm that a FAX I sent was received correctly.
- 72I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 73(Video) Update the Driver or Firmware for your Brother machine
- 74Connect your Brother machine to your mobile device via a wireless router or access point.
- 75I cannot find some option in the Printing preferences. (For Windows)
- 76Printing / Scanning with a mobile device
- 77Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 78I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 79What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 80I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 81What is the BRAdmin Professional software used for?
- 82Print on envelopes, labels, or thick paper from the manual feed slot.
- 83White lines, bands or ribbing across the page
- 84Hollow print
- 85Add your Brother machine with AirPrint (macOS)
- 86I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 87I cannot print using my Brother machine on a wireless network (Mac)
- 88Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 89Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 90Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 91Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 92What is AirPrint?
- 93Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 94What is Toner Continue Mode?
- 95Self-Diagnostic
- 96Copied images or documents appear lighter or darker than the original document.
- 97When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 98Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 99Envelope creases
- 100"Offline" appears on the Status Monitor.