FAQs & Troubleshooting
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Latest |
301 Results
- 5115/02/2023Scan a document in Windows 8 and Windows 10.
- 5215/02/2023Transfer faxes to the PC when my machine has a mechanical issue.
- 5315/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 5415/02/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 5511/01/2023Cannot Detect Ink Volume
- 5611/01/2023Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 5711/01/2023Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5811/01/2023One or more of my colours are not printing (blank).
- 5926/12/2022Can third party ink be used to refill the ink cartridges?
- 6026/12/2022Open the Status Monitor
- 6126/12/2022How to identify your Operating System (OS).
- 6226/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 6309/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 6413/10/2022Print the Network Configuration Report
- 6512/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 6612/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 6712/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 6815/09/2022After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
- 6915/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 7015/09/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 7115/09/2022Configure the Scan to Email Feature (Linux)
- 7216/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7316/08/2022Update the Driver or Firmware for your Brother machine
- 7428/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 7528/07/2022Configure and use the Scan Key Tool (Linux)
- 7628/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 7728/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7827/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7927/07/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 8015/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8112/05/2022Where can I find my Brother machine's serial number?
- 8212/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8312/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 8414/04/2022Uninstall the Brother Software and Drivers (Windows)
- 8514/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8614/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8714/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8814/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 8914/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 9028/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 9128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9228/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 9316/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9409/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 9519/11/2021Set up your Brother machine on a wireless network.
- 9611/11/2021Open the Control Panel (For Windows)
- 9729/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9814/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 9905/08/2021Wrong Ink Colour
- 10015/04/2021I cannot find some options in the Print dialogue box (macOS 11 or later)