FAQs & Troubleshooting
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142 Results
- 51A security warning appears when accessing Web Based Management via HTTPS.
- 52Can I send a print job to multiple machine email addresses using Email Print?
- 53What driver package format is supported by my Linux distribution?
- 54Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 55Check the Print Alignment from Your Brother Machine
- 56Paper is Jammed in the Front of the Machine
- 57Open the Control Panel (For Windows)
- 58The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 59I cannot scan via network.
- 60Print using only the black ink cartridge when the Colour cartridges have run out.
- 61Document Jam
- 62How to scan a document from a Windows application?
- 63My Brother machine turns off automatically or earlier than before.
- 64I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 65Cannot print after a Windows 10 update (June 2020)
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 68How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 69I cannot print using my Brother machine on a wired network (Windows / macOS)
- 70Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 71Document is Jammed in the Top of the ADF Unit
- 72Protect your Brother machine against unauthorised access over the network
- 73I cannot find some option in the Printing preferences. (For Windows)
- 74Guidelines for configuring your Brother machine on a wireless network
- 75Discover the MAC address of the Brother network card
- 76Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 77Where can I find my Brother machine's serial number?
- 78Improve poor print quality.
- 79What is the recommended paper?
- 80How to scan a document from a Windows application?
- 81I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 82I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 83I cannot connect my machine to a Windows 11 computer via USB.
- 84Configure and use PC-FAX (CUPS) (Linux)
- 85Configure and use the Scan Key Tool (Linux)
- 86Change the brscan5 scan settings using XSane (Linux)
- 87The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 88Large characters are printed incorrectly. (Linux)
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 91I installed scan-key-tool, but it does not work. (Linux)
- 92I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 93I am unable to print from a client PC to a printer on a print server. (Linux)
- 94Send a fax using PC-FAX with LPD/LPRng (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96Update the Driver or Firmware for your Brother machine
- 97Document is Jammed in the Bottom of the ADF Unit
- 98Remove Paper Scraps Jammed in the ADF
- 99Document is Jammed inside the ADF Unit
- 100Check the firmware version.