FAQs & Troubleshooting
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338 Results
- 51I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 52Change the printer driver settings (Windows / macOS)
- 53Cover is Open
- 54Out of Memory
- 55(Video) Unpack your Brother machine
- 56How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 57Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 58Reset the Network Settings to Factory Default
- 59The scanning speed is slow when scanning from my machine. (Windows)
- 60I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 61I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 62My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 63Update the Driver or Firmware for your Brother machine
- 64Check the Print Alignment from Your Brother Machine
- 65Load Envelopes in Paper Tray #1
- 66Wrong Ink Cartridge
- 67Sleep
- 68(Video) Set up your Brother machine
- 69Delete print jobs from the print queue.
- 70I cannot find some option in the Printing preferences. (For Windows)
- 71A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 72Printing / Scanning with a mobile device
- 73Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 74Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 75High Temperature
- 76The printer status is Offline or Paused.
- 77My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 78When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 79Transfer faxes to the PC when my machine has a mechanical issue.
- 80The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 81Clean the Paper Pick-up Rollers
- 82About Envelopes
- 83When I print photos, the colour quality is not good.
- 84Set Sleep Mode Countdown
- 85Print the Network Configuration Report
- 86I cannot install Brother drivers on Debian 10 (Linux)
- 87Paper is Jammed in the Front of the Machine
- 88When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 89(Video) Connect telephone line and power cords
- 90Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 91Document Jam
- 92I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 95I cannot print using my Brother machine on a wireless network (Mac)
- 96I cannot open the scanned file from Scan to FTP.
- 97Load Documents in the Automatic Document Feeder (ADF)
- 98The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 99Cannot Detect Ink Volume
- 100Ink Absorber NearFull / InkBox NearFull / Absorber NearFull