FAQs & Troubleshooting
Latest |
387 Results
- 5115/09/2022Configure the Scan to Email Feature (Linux)
- 5216/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5328/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 5428/07/2022Configure and use the Scan Key Tool (Linux)
- 5528/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 5628/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 5728/07/2022I can print but cannot scan via network. (For Mac)
- 5828/07/2022Scan a document into PaperPort™ using the TWAIN driver
- 5928/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6027/07/2022Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 6127/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6215/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6315/06/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 6412/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6512/05/2022Ink Low
- 6614/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6714/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6814/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 6914/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7028/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7228/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7317/01/2022I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 7417/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 7511/11/2021Open the Control Panel (For Windows)
- 7614/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 7715/04/2021Low Temperature
- 7815/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7915/04/2021I get a TS error when trying to print on a wireless network.
- 8011/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8111/03/2021I am having an issue receiving faxes.
- 8211/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 8316/11/2020Install PaperPort™ 12SE onto Windows 10.
- 8416/11/2020Install FaceFilter Studio onto Windows 10.
- 8505/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8627/07/2020Cannot print after a Windows 10 update (June 2020)
- 8709/07/2020Scan using XSane or GIMP (Linux)
- 8809/07/2020Important points for specifying the scan area (Linux)
- 8909/07/2020What driver package format is supported by my Linux distribution?
- 9001/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9102/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9215/05/2020Enable the Brother machine's network interface.
- 9308/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9408/04/2020Delete a network scanner entry. (Linux)
- 9521/01/2020Ink Absorber Full
- 9608/01/2020When I print images, the quality is not good (Linux)
- 9708/01/2020Load A3 or Ledger paper and program my Brother machine to print on it.
- 9809/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 9904/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 10004/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)