FAQs & Troubleshooting
![]() |
Popular |
287 Results
- 51Low Temperature
- 52The edge of glossy paper is smudged.
- 53I can print but cannot scan via network. (For Mac)
- 54Cover is Open
- 55Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 56A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 57Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 58Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 59Ink Absorber Full / Ink Absorber Pad Full
- 60Cannot Detect
- 61When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 62I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 63The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 64I cannot find some options in the Print dialogue box (macOS 11 or later)
- 65"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
- 66Wrong Ink Colour
- 67Open "Scanners and Cameras" and Properties.
- 68Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 69Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 70Can I print from and scan to iPhone, iPod Touch and iPad?
- 71Ink Low
- 72I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 73Scan multiple pages into one file instead of each scan being saved as a separate file.
- 74Wrong Paper
- 75Forward a fax to another fax machine when my machine has a mechanical problem.
- 76Reset the network settings to the factory settings
- 77What driver package format is supported by my Linux distribution?
- 78Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 79Install Inbox Ink
- 80The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 81Receive faxes on the computer for Windows (PC-FAX Receive)
- 82Send a PC-FAX
- 83I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 84I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 85I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 86Add your Brother machine with AirPrint (macOS)
- 87I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 88Wireless setup is requesting a WPS PIN to complete the setup
- 89Important points for specifying the scan area (Linux)
- 90I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 91Load Paper in the Multi-purpose Tray (MP Tray)
- 92Enable the Brother machine's network interface.
- 93I cannot find some option in the Printing preferences. (For Windows)
- 94Paper tray not detected/ Paper tray #2 not detected
- 95Cannot Detect Ink Volume
- 96What is Brother iPrint&Scan?
- 97Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 98Print a web page from iPrint&Scan when using an Android™ mobile device.
- 99Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 100Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?