FAQs & Troubleshooting
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374 Results
- 51Open the Control Panel (For Windows)
- 52Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 53Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 54I cannot make borderless prints.
- 55What is AirPrint?
- 56Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 57Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 58Can I print from and scan to iPhone, iPod Touch and iPad?
- 59Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 60I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 61Out of Memory
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 64Change the number of times my Brother machine rings before it answers.
- 65How do I load envelopes into my machine?
- 66I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 67Enable the Brother machine's network interface.
- 68Delete print jobs from the print queue.
- 69The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 70I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using Brother iPrint&Scan.
- 71The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 72Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 73Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 74I cannot start ControlCenter4.
- 75Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 76Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 77Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 78Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 79Unable to Scan AX
- 80Unable to Print 3X
- 81Locate files scanned with ControlCenter2 (For Macintosh)
- 82The edge of glossy paper is smudged.
- 83When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 84Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 85Can I restrict access to certain operations on my Brother machine?
- 86Wrong Paper Size
- 87Where can I get FaceFilter Studio and what can I do with this application?
- 88How do I factory reset the network settings?
- 89I'm using Macintosh. What is the PreScan option used for?
- 90Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 91Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 92Install FaceFilter Studio onto Windows 10.
- 93My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 94I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 95Scan from the Brother iPrint&Scan application using Windows Phone.
- 96I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 97Printing / Scanning with a mobile device
- 98The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 99Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 100Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo