FAQs & Troubleshooting
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338 Results
- 51I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 52I cannot save a file downloaded from the Brother support website (For Windows)
- 53Reset the Network Settings to Factory Default
- 54I cannot install Brother drivers on Debian 10 (Linux)
- 55Check the Print Alignment from Your Brother Machine
- 56Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 57After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 58What is the default password for my Brother machine?
- 59(Video) Update the Driver or Firmware for your Brother machine
- 60Download a file from the "Downloads" section and save it to Windows 8 computer.
- 61Cannot Detect Ink Volume
- 62What is AirPrint?
- 63Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 64Unable to Print XX
- 65Copy in Ink Save Mode
- 66Enlarge or Reduce Copied Images
- 67I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 68I cannot print using my Brother machine on a wireless network (Mac)
- 69Load Envelopes in Paper Tray #1
- 70Load Documents in the Automatic Document Feeder (ADF)
- 71Enable the Brother machine's network interface.
- 72Send Scanned Data to an Email Server
- 73Delete print jobs from the print queue.
- 74Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 75Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 76Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 77Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 78The printer status is Offline or Paused.
- 79When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 80Uninstall the Brother Software and Drivers (Windows)
- 81Wireless setup is requesting a WPS PIN to complete the setup
- 82"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
- 83Wrong Ink Cartridge
- 84Turn Off Memory Receive
- 85Easy Scan to E-mail
- 86Printing / Scanning with a mobile device
- 87Change the printer driver settings (Windows / macOS)
- 88Paper Size Mismatch
- 89Transfer faxes to the PC when my machine has a mechanical issue.
- 90Forward a fax to another fax machine when my machine has a mechanical problem.
- 91Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh)
- 92Save Scanned Data to a Folder as a PDF File
- 93A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 94The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 95I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 96Scan to an Editable Text File Using OCR
- 97Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 98Copy an ID Card
- 99Install the built-in drivers (For Windows 8 and Windows 10)
- 100Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.