FAQs & Troubleshooting
Latest |
257 Results
- 5110/04/2024(Video) Cover is Open
- 5210/04/2024(Video) Cannot Print XX or Print Unable XX
- 5313/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 5414/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 5514/02/2024What is the default password for my Brother machine?
- 5624/01/2024My machine does regular cleaning cycles in the night. How can I correct this?
- 5724/01/2024Why is it necessary for my machine to go through regular cleaning cycles?
- 5810/01/2024Easy Scan to E-mail
- 5910/01/2024(Video) How to Email Print
- 6014/12/2023Discover the MAC address of the Brother network card
- 6108/11/2023How to scan a document from a Windows application?
- 6208/11/2023How to scan a document from a Windows application?
- 6311/10/2023I cannot scan via network.
- 6411/10/2023Verify if the Brother machine has a dial tone.
- 6513/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 6612/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)
- 6712/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 6812/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 6921/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 7021/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 7121/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7221/06/2023Add your Brother machine with AirPrint (macOS)
- 7321/06/2023Delete print jobs from the print queue.
- 7419/05/2023I cannot print from my computer via USB.
- 7526/04/2023I cannot install the Brother software (Mac)
- 7626/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 7726/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 7826/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 7926/04/2023Change the printer driver settings (Windows)
- 8026/04/2023Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 8119/04/2023The printer status is Offline or Paused.
- 8219/04/2023"Offline" appears on the Status Monitor. (Windows)
- 8315/03/2023I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 8415/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 8515/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 8611/01/2023After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 8711/01/2023Cannot Detect Ink Volume
- 8811/01/2023Install Inbox Ink
- 8911/01/2023Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 9011/01/2023Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 9111/01/2023One or more of my colours are not printing (blank).
- 9211/01/2023Ink Low
- 9311/01/2023When I print photos, the colour quality is not good.
- 9426/12/2022Can third party ink be used to refill the ink cartridges?
- 9526/12/2022Replace Ink
- 9626/12/2022Cannot Detect
- 9726/12/2022Improve poor print quality.
- 9826/12/2022How to identify your Operating System (OS).
- 9909/11/2022Install the Brother Mobile Connect application (for mobile device)
- 10009/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)