FAQs & Troubleshooting
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245 Results
- 51Install the Brother Mobile Connect application (for mobile device)
- 52Guidelines for configuring your Brother machine on a wireless network
- 53Paper Size Mismatch
- 54Improve poor print quality.
- 55I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 56Copy a Document
- 57(Video) Clean the Base Pad
- 58(Video) Change the Check Paper Setting.
- 59(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 60Cannot Detect
- 61(Video) Paper Size Mismatch
- 62(Video) Clean the Paper Feed Rollers
- 63Clear paper jams using Augmented Reality (AR) on your mobile device
- 64When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 65When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 66Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 67Save Scanned Data as an Email Attachment
- 68Clean the Print Head from Your Brother Machine
- 69Print the Network Configuration Report
- 70I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 71I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 72Change the brscan5 scan settings using XSane (Linux)
- 73Wireless setup is requesting a WPS PIN to complete the setup
- 74I cannot install the Brother software (Mac)
- 75Update the Driver or Firmware for your Brother machine
- 76I cannot print on a wireless (Wi-Fi) network (Mac)
- 77Load Documents on the Scanner Glass
- 78Protect your Brother machine against unauthorised access over the network
- 79Delete print jobs from the print queue.
- 80I cannot find some option in the Printing preferences. (For Windows)
- 81Open the Control Panel (For Windows)
- 82Install the built-in drivers (For Windows 8 and Windows 10)
- 83Wrong Ink Colour
- 84Tray 1 not detected / Paper Tray #1 not detected
- 85Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 86Change the printer driver settings (Windows)
- 87No Ink Cartridge
- 88Reset Your Machine
- 89Out of Memory
- 90Where can I find my Brother machine's serial number?
- 91(Video) Print an Email Attachment
- 92I cannot install Brother drivers on Debian 10 (Linux)
- 93Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 94(Video) Check the Print Quality
- 95Paper is Jammed in the Front of the Machine (Jam Front)
- 96After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 97"Offline" appears on the Status Monitor. (Windows)
- 98(Video) Cannot Print XX or Print Unable XX
- 99Uninstall the Brother Software and Drivers (Windows)
- 100Print a Photo (Windows)