FAQs & Troubleshooting
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Latest |
299 Results
- 5128/07/2022I can print but cannot scan via network. (For Mac)
- 5228/07/2022Scan a document into PaperPort™ using the TWAIN driver
- 5328/07/2022Check the Node Name of the Brother machine
- 5428/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5527/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5627/07/2022Configure and use the Scan to FTP feature
- 5715/06/2022Configure and use the Scan to E-mail Server feature.
- 5815/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5915/06/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 6012/05/2022Where can I find my Brother machine's serial number?
- 6112/05/2022Configure and use the Scan to Network feature (For Windows)
- 6212/05/2022Uninstall the Brother Software and Drivers (Windows)
- 6312/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6412/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6514/04/2022Print on both sides of the paper (2-sided/duplex Printing).
- 6614/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6714/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 6814/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6928/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7128/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7217/01/2022Print both sides of paper or a booklet automatically
- 7317/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 7411/11/2021Open the Control Panel (For Windows)
- 7529/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7614/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 7715/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7811/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7911/02/2021Adjust colour settings by using the custom setting in the printer driver
- 8011/02/2021I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 8111/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 8211/02/2021Printing / Scanning with the Cloud
- 8311/02/2021Printing / Scanning with a mobile device
- 8411/02/2021Set the Brother machine to prevent public access to certain features
- 8516/11/2020Install PaperPort™ 12SE onto Windows 10.
- 8614/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8705/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8827/07/2020Cannot print after a Windows 10 update (June 2020)
- 8909/07/2020Scan using XSane or GIMP (Linux)
- 9009/07/2020Important points for specifying the scan area (Linux)
- 9109/07/2020What driver package format is supported by my Linux distribution?
- 9201/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9302/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9408/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9508/04/2020Delete a network scanner entry. (Linux)
- 9608/01/2020When I print images, the quality is not good (Linux)
- 9709/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 9804/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9904/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 10028/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)