FAQs & Troubleshooting
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299 Results
- 51"Offline" appears on the Status Monitor.
- 52The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 53No Belt Unit
- 54Scan multiple pages into one file instead of each scan being saved as a separate file.
- 55I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 56I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 57Jam Manual Feed
- 58Configure and use the Scan to Network feature (For Windows)
- 59The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 60The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
- 61Locate files scanned with ControlCenter2 (For Macintosh)
- 62Smudges on printed pages (Poor fixing)
- 63Toner scatter or toner stain
- 64Jam 2-sided
- 65Printing / Scanning with a mobile device
- 66Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 67What is AirPrint?
- 68Small Paper
- 69Print both sides of paper or a booklet automatically
- 70I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 71Drum Error (Drum!)
- 72Print on envelopes, labels or thick paper from the Manual feed slot
- 73What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 74Replace Belt
- 75White streaks or bands down the page
- 76Colours are light or faint on the whole page.
- 77Replace Fuser
- 78Cannot print after a Windows 10 update (June 2020)
- 79Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 80Change the printer driver settings (Windows / macOS)
- 81Toner Error
- 82Set the Brother machine to prevent public access to certain features
- 83I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 84I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 85Size mismatch
- 86Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 87I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 88I cannot find some option in the Printing preferences. (For Windows)
- 89Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 90Can I print on transparencies e.g. for overhead projectors?
- 91Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 92How to identify your Operating System (OS).
- 93The LCD displays an error code when I use the Web icon (Brother Web Connect).
- 94I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 95Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 96Print Unable XX
- 97Colour misregistration
- 98Drums End Soon/ Drum End Soon(X)
- 99Curled or wavy
- 100What can happen if the wrong paper is used in your machine.