FAQs & Troubleshooting
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184 Results
- 5130/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 5230/10/2019Large characters are printed incorrectly. (Linux)
- 5330/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 5430/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5529/10/2019To install the printer driver easily using a tool. (Linux)
- 5619/06/2019Windows 10 Support Information
- 5713/06/2019Uninstall printer drivers (Linux)
- 5807/06/2019Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 5911/04/2019Replace the drum unit
- 6001/02/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 6101/02/2019When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 6201/02/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 6301/02/2019Command List of brscan. (Linux)
- 6401/02/2019Uninstall the scanner driver. (Linux)
- 6501/02/2019Uninstall Scan-key-tool. (Linux)
- 6601/02/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 6701/02/2019I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 6825/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 6925/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7025/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 7125/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7225/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7325/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 7430/10/2018What does "MACHINE ERROR XX" mean?
- 7519/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 7625/05/2018What can happen if the wrong paper is used in your machine.
- 7728/02/2017When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer.
- 7822/04/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 7916/11/2015Change or delete an existing Speed Dial number.
- 8016/11/2015I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 8113/10/2015Do I need a telephone line to send and receive faxes with my Brother machine?
- 8213/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 8313/10/2015Scan an image and insert it in a Windows XP application
- 8413/10/2015Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 8513/10/2015When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 8613/10/2015Why does the display read "Cover Open"?
- 8713/10/2015I'm using Mac OS 8.6-9.2. How can I uninstall the drivers?
- 8824/09/2015I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 8924/09/2015How can I re-install the drivers?
- 9024/09/2015What does "COMM.ERROR" on the LCD display mean?
- 9124/09/2015I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 9224/09/2015Where is the full User's Guide? I can't find enough information in the paper manual.
- 9324/09/2015Can I buy any MICR toner?
- 9424/09/2015When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do?
- 9524/09/2015Vertical streaks appear in my copies.
- 9624/09/2015What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 9724/09/2015Store Speed Dial numbers on my Brother machine for easy dialling.
- 9811/09/2015Scan a document from a Windows Vista application
- 9916/06/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10009/06/2015I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)