FAQs & Troubleshooting
Popular |
223 Results
- 51I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print.
- 52My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 53What driver package format is supported by my Linux distribution?
- 54To install the printer driver easily using a tool. (Linux)
- 55Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 56I cannot print from my computer via network (for Macintosh).
- 57I cannot print from my computer via network. (For Windows)
- 58When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 59I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 60I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 61When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer.
- 62The keys on the control panel do not respond.
- 63I am experiencing problems receiving faxes. What can I do?
- 64I am experiencing problems sending a fax, what can I do?
- 65What does "MACHINE ERROR XX" mean?
- 66Im using Mac OS X 10.2-10.4 and the Brother machine does not appear in the Print Center or Setup Utility.
- 67Paper size settings are unavailable when I print from OpenOffice (Linux)
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69Command List of brscan. (Linux)
- 70I am unable to print from a client PC to a printer on a print server. (Linux)
- 71Windows 10 Support Information
- 72The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 73When I scan a document using ControlCenter, the scanned file size is too big.
- 74I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 75Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 76Verify if the Brother machine has a dial tone
- 77I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later)
- 78When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond.
- 79When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below.
- 80I'm scanning multiple pages to be emailed to one email address using the Scan to Email function on the Brother Control Center 2.0 but an email message is being created for each page.
- 81How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
- 82When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
- 83How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 84Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 85What kind of memory can I use?
- 86How do I improve the copy or fax quality?
- 87Why does my machine display "Awaiting Redial"?
- 88What can happen if the wrong paper is used in your machine.
- 89The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 90Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 91When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 92Where is the full User's Guide? I can't find enough information in the paper manual.
- 93How can I configure Windows® XP to send and receive faxes?
- 94I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
- 95My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 96How do I print the Network Configuration page
- 97Scan using XSane or GIMP (Linux)
- 98I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)