FAQs & Troubleshooting
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285 Results
- 51I cannot make borderless prints.
- 52How to identify your Operating System (OS).
- 53Can I print a report that will show all of my Speed Dial and Group numbers?
- 54Can I set my Brother machine to forward the faxes I receive to another location?
- 55Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 56When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 57The Glossy Paper is not feeding correctly.
- 58"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 59When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'.
- 60When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
- 61I am experiencing problems sending a fax.
- 62I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 63Improve poor print quality.
- 64Can I confirm that the FAX was sent correctly?
- 65When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 66How do I load paper?
- 67Scan using XSane or GIMP (Linux)
- 68I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 69I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 70Pre-Required Procedures (Linux)
- 71When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 72The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 73Why does the "No Response/Busy" message appear on my Brother machine?
- 74Send a PC-FAX
- 75The printer status is Offline or Paused.
- 76I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 77Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 78When I print photos, the colour quality is not good.
- 79I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 80I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 81How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003 via USB?
- 82When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer.
- 83When printing from my Apple Mac OS® X, the print is coming out as a mirror image
- 84When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media card is removed.
- 85How do I clear the message "INK EMPTY" from the display?
- 86Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 87Where can I find my Brother machine's serial number?
- 88How do I clean the Scanner to improve the copy or fax quality?
- 89The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 90I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 91I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 92Configure and use PC-FAX (CUPS) (Linux)
- 93Configure the Scan to Email Feature (Linux)
- 94Configure and use the Scan Key Tool (Linux)
- 95Paper size settings are unavailable when I print from OpenOffice (Linux)
- 96Large characters are printed incorrectly. (Linux)
- 97When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 98I cannot scan when using SELinux (Security-Enhanced Linux)
- 99I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 100Important points for specifying the scan area (Linux)