FAQs & Troubleshooting
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260 Results
- 51In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 52When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY"
- 53I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 54I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 55I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 56I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 57When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 58Configure scan settings without administrator privileges (Linux)
- 59Check the firmware version.
- 60Delete print jobs from the print queue.
- 61I cannot find some option in the Printing preferences. (For Windows)
- 62Install the built-in drivers (For Windows 8 and Windows 10)
- 63When printing documents the characters appear ghosted, blurry, or doubled.
- 64Can I use AirPrint with my Brother machine?
- 65The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 66Delete numbers stored in my Brother machine's Caller ID History.
- 67How do I configure a cover page for PC-FAX?
- 68I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 69I cannot print from my computer via USB.
- 70I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 71Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 72How do I use my Outlook contacts with my Brother PC-Fax software?
- 73Change the user interface of ControlCenter3
- 74Which E-mail packages are compatible with ControlCenter3?
- 75Can I confirm that the FAX was sent correctly?
- 76When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 77When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the image is black.
- 78I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 79What driver package format is supported by my Linux distribution?
- 80Cannot print after a Windows 10 update (June 2020)
- 81How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 82Pre-Required Procedures (Linux)
- 83Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 84I cannot make borderless prints.
- 85Send a fax
- 86Send a PC-FAX
- 87How do I clear the message "Cannot Detect" from the display?
- 88Verify if the Brother machine has a dial tone
- 89I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 90When I make a copy the image or text is cut off. What can I do?
- 91When I print photos, the colour quality is not good.
- 92How does my telephone company's Caller ID feature work with my Brother machine?
- 93Wrong Paper Size
- 94Why do the ink cartridges run out very quickly?
- 95How can I create or view an XML Paper Specification document?
- 96I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 97When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 98Scan a document using "Scanner and Camera Wizard" in Windows XP
- 99How do I clear the message "Unable to ..." or "... Unable" ?
- 100Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine?