FAQs & Troubleshooting
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246 Results
- 5111/11/2021Open the Control Panel (For Windows)
- 5214/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 5311/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 5421/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 5505/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 5627/07/2020Cannot print after a Windows 10 update (June 2020)
- 5709/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 5809/07/2020Scan using XSane or GIMP (Linux)
- 5909/07/2020Important points for specifying the scan area (Linux)
- 6009/07/2020What driver package format is supported by my Linux distribution?
- 6102/06/2020Configure scan settings without administrator privileges (Linux)
- 6202/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 6302/06/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 6428/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 6508/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 6608/04/2020Delete a network scanner entry. (Linux)
- 6708/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 6808/01/2020When I print images, the quality is not good (Linux)
- 6904/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7004/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7128/11/2019Print command (LPR) (Linux)
- 7228/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7301/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 7431/10/2019In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 7530/10/2019Pre-Required Procedures (Linux)
- 7630/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 7730/10/2019Large characters are printed incorrectly. (Linux)
- 7830/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 7929/10/2019To install the printer driver easily using a tool. (Linux)
- 8019/06/2019Windows 10 Support Information
- 8113/06/2019Uninstall printer drivers (Linux)
- 8207/06/2019Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 8326/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 8401/02/2019Print command (cupswrapper). (Linux)
- 8501/02/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 8601/02/2019When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 8701/02/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 8801/02/2019Command List of brscan. (Linux)
- 8901/02/2019Uninstall the scanner driver. (Linux)
- 9001/02/2019Uninstall Scan-key-tool. (Linux)
- 9125/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 9225/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9325/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 9425/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9525/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 9625/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 9723/01/2019"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 9823/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 9930/10/2018When I print photos, the colour quality is not good.
- 10019/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).