FAQs & Troubleshooting
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115 Results
- 51How do I clean / maintain my printer?
- 52How to identify your Operating System (OS) for Windows or Mac
- 53Printing is not possible.
- 54BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 55I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 56What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 57(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 58How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 59How to use the Numbering function (P-touch Editor 5.x for Windows)
- 60How to load the Media/Ribbon
- 61How to install Brother software on a computer not connected to the Internet
- 62The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 63(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 64Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 65How to clean the Platen Roller
- 66How do I print vertical text? (P-touch Editor 5.x for Windows)
- 67How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 68How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 69The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 70Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 71How to configure your printer by web browser
- 72Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 73Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 74How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 75My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 76The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 77The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 78I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 79How to adjust the cut position (For Windows)
- 80I cannot print barcodes correctly using BarTender.
- 81Using the CommTool (for Windows)
- 82How to get an alert log file using the BPM (Brother Printer Management Tool)
- 83Memory full error occurred.
- 84The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 85Unnecessary data such as ASCII data are printed.
- 86How to change the speed and density in BarTender
- 87How to change the printer code page
- 88How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 89How to adjust the tear position in BarTender
- 90How to open the Devices and Printers window
- 91How do I connect the printer and my mobile device via Bluetooth®?
- 92How can I connect the printer to my mobile device via Wi-Fi® ?
- 93I cannot connect my machine to the wireless network.
- 94Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 95Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 96The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 97The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 98(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 99How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 100I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)