FAQs & Troubleshooting
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164 Results
- 5121/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 5221/06/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 5321/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 5421/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 5521/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5621/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5721/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 5821/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 5921/06/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 6021/06/2023How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 6121/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 6221/06/2023How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6321/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 6421/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 6521/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 6621/06/2023How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6721/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6821/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 6921/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 7021/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 7121/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 7221/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 7321/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 7421/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 7521/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 7626/04/2023Where can I find my Brother printer's serial number?
- 7711/01/2023Installing the LPR driver and CUPS wrapper driver (Linux®)
- 7811/01/2023Using the Communication settings (for Windows)
- 7911/01/2023What kinds of software or functions are available for this printer?
- 8027/07/2022How to install Brother software on a computer not connected to the Internet
- 8127/07/2022How do I switch to and use the mass storage mode?
- 8227/07/2022Which interface can I use?
- 8327/07/2022How can I reset the printer?
- 8416/06/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 8512/05/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 8612/05/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 8712/05/2022Installing a CA certificate
- 8812/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8912/05/2022Install BRAdmin Professional 3
- 9012/05/2022How to delete the registry information and files related to the printer driver
- 9112/05/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9212/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 9312/05/2022Share your printer in Windows 10 / Windows 8 / Windows 8.1 (Shared printer)
- 9417/01/2022How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 9517/01/2022How to use P-touch Library
- 9617/01/2022Using the Printer Setting Tool (for Windows)
- 9717/01/2022The paper settings specified from the server computer are not reflected on the client computer.
- 9811/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9905/08/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10005/08/2021A security warning appears when accessing Web Based Management via HTTPS.