FAQs & Troubleshooting
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149 Results
- 51"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 52How do I switch to and use the mass storage mode?
- 53The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
- 54How to delete the registry information and files related to the printer driver
- 55How do I clean my printer?
- 56How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 57How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 58How can I reset the printer?
- 59What is the Label List? (P-touch Editor 5.x for Windows)
- 60How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 61When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 62The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 63The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 64The printing has poor quality, white lines, or streaks.
- 65How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 66I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 67I cannot print from the client computer to the printer on the print server. (Linux)
- 68I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 69I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux)
- 70How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 71Error messages do not appear when using the USB connection of my printer.
- 72The power turns off automatically.
- 73How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 74What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 75How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 76How do I connect the printer to my computer using a USB cable?
- 77How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 78My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 79A security warning appears when accessing Web Based Management via HTTPS.
- 80The print result does not improve even if I adjust the print density.
- 81The Printer Setting Tool does not start.
- 82I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 83I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85I cannot print LibreOffice documents in landscape orientation. (Linux)
- 86The printing position shifts vertically or horizontally. (Linux)
- 87All print jobs have been cancelled and nothing can be printed. (Linux)
- 88I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux)
- 89I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux)
- 90I cannot save the edited text file. (Linux)
- 91I do not know how to become a superuser in Ubuntu. (Linux)
- 92Are there any drivers available for FreeBSD? (Linux)
- 93PostScript data cannot be printed or is printed in the text format. (Linux)
- 94Large characters are printed incorrectly. (Linux)
- 95The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
- 96Installing the LPR driver and CUPS wrapper driver (Linux®)
- 97Disable or reconfigure SELinux. (Linux)
- 98Uninstalling the printer drivers (Linux)
- 99Creating a label with GIMP (Linux)
- 100Adding a custom media size for continuous roll (Linux®)