FAQs & Troubleshooting
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248 Results
- 51I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 52How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 53I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 54I cannot connect my printer and print via Bluetooth on macOS 12.
- 55I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 56I got an error while installing the printer driver. (Linux)
- 57Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 58How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 59How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 60(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 61I cannot print after updating the firmware or font data.
- 62When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 63I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 64(Video) 2-colour labels are not printed clearly from a Mac.
- 65(Video) Lines appear in areas with a high red density level.
- 66(Video) Small characters or thin lines are printed faintly.
- 67When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 68Using the Printer Setting Tool (for Mac)
- 69How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 70Using the Printer Setting Tool (for Windows)
- 71How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 72How to identify the printer's firmware version
- 73Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 74Can I use the app with my iPad? (iPrint&Label)
- 75Where can I download Brother iPrint&Label? (iPrint&Label)
- 76How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 77Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 78What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 79When I print many continuous labels, part of the label data is printed twice.
- 80How do I transfer label templates with P-touch Transfer Express?
- 81How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 82Printing is not possible. (USB connection)
- 83Where can I download the latest P-touch Editor for Mac?
- 84(Video) When printing solid red areas, the colour may be uneven.
- 85Installing the software
- 86How do I connect the printer to my computer via Wi-Fi®?
- 87The power turns off automatically.
- 88(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 89How do I connect the printer to my computer using a USB cable?
- 90How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 91How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 92The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 93The printing has poor quality, white lines, or streaks.
- 94I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 95I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 96Supported File Formats and how to print on Raspbian lite (Linux)
- 97P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 98Wireless setup: Connect your printer to your computer.
- 99Using P-touch Template Settings (for Windows)
- 100P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).