FAQs & Troubleshooting
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195 Results
- 51Printing is not possible. (P-touch Editor 5.3 for Mac)
- 52The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 53How do I print labels with higher quality using Mac OSX?
- 54What are the cleaning sheets for? When do I use them?
- 55The power button does not light up.
- 56The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 57(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 58Uninstalling the printer drivers (Linux)
- 59Creating a label with OpenOffice (Linux)
- 60Can I set a different media width when using an OpenOffice template? (Linux)
- 61How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 62How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 63(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 64How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 65How to identify your Operating System (OS) for Windows or Mac
- 66Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 67How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 68How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 69I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialogue box appeared and the QL printer was connected, but the installation does not continue.
- 70Where can I find my Brother printer's serial number?
- 71I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 72P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 73Error messages do not appear when using the USB connection of my printer.
- 74The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 75Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 76Creating a label with GIMP (Linux)
- 77Adding a custom media size for continuous tape / roll (Linux)
- 78How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 79The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 80I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 81The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 82I connected multiple printers of the same model to one computer but can only print from one of them.
- 83I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?
- 84How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 85How do I print the inserted image maintaining its original size?
- 86The message "The cassette is incorrect." is displayed.
- 87The information on my label is horizontally compressed and not shaped correctly, why?
- 88(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 89Some Layout styles have a "Tree" icon.
- 90What is the P-touch Address Book and how can I use it?
- 91The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 92I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 93How do I import Microsoft Outlook contacts information into the P-touch Address Book?
- 94How to change the "Auto tape cut" option (for Mac)
- 95How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 96Print free-length labels with the set length (Linux)
- 97I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 98How to open the Devices and Printers window
- 99(Video) Small characters or thin lines are printed faintly.
- 100Small characters or thin lines are printed faintly.