FAQs & Troubleshooting
Latest |
150 Results
- 5121/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5226/04/2023Where can I find my Brother printer's serial number?
- 5315/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5411/01/2023Installing the LPR driver and CUPS wrapper driver (Linux®)
- 5509/11/2022Where can I download the latest P-touch Editor for Mac?
- 5627/07/2022How to install Brother software on a computer not connected to the Internet
- 5716/06/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5812/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5912/05/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6012/05/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 6112/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6212/05/2022How to delete the registry information and files related to the printer driver
- 6312/05/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6412/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6512/05/2022I cannot print.
- 6610/02/2022Supported File Formats and how to print on Raspbian (Linux®)
- 6717/01/2022How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 6817/01/2022Using the Printer Setting Tool (for Windows)
- 6909/12/2021What are the cleaning sheets for? When do I use them?
- 7029/10/2021P-touch Editor crashes when I open it on my Mac.
- 7105/08/2021Small characters or thin lines are printed faintly.
- 7211/03/2021Can I directly operate my printer from a self-developed application software and print a label?
- 7303/02/2021Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 7425/11/2020Printing is not possible. (P-touch Editor 5.3 for Mac)
- 7514/10/2020The power turns off automatically.
- 7623/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7727/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7804/06/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7904/06/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8004/06/2020How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8104/06/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8204/06/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8304/06/2020How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 8404/06/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8504/06/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 8602/06/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8702/06/2020How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 8802/06/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 8910/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9031/10/2019How do I install/change the label roll?
- 9109/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9207/06/2019Print free-length labels with the set length (Linux)
- 9307/06/2019Adding a custom media size for continuous tape / roll (Linux)
- 9428/03/2019How do I connect the printer to my computer using a USB cable?
- 9528/03/2019Using the Device Settings (for Windows)
- 9621/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 9713/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 9823/01/2019When I print a long label or many labels continuously, printing suddenly stops.
- 9907/01/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux)
- 10007/01/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)