FAQs & Troubleshooting
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193 Results
- 51How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 52How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 53I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?
- 54(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 55How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 56When I try to print a label, it comes out blank. (for Mac)
- 57Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 58How to change the "Auto tape cut" option (for Mac)
- 59The Add-In icon is not displayed in Microsoft Word.
- 60The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 61I cannot communicate with the product during installation. (Communication error message is displayed.)
- 62My print server has stopped printing.
- 63When I print a long label or many labels continuously, printing suddenly stops.
- 64Labels are jammed in the machine or are not ejected correctly after printing.
- 65How do I create an Address Label using P-touch Editor 5.0 for Windows.
- 66How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 67How do I reset the PS-9000 to factory default settings?
- 68I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 69I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialogue box appeared and the QL printer was connected, but the installation does not continue.
- 70I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux)
- 71I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 72I cannot print from RedHat or CentOS. (Linux)
- 73Disable or reconfigure SELinux. (Linux)
- 74How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 75How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 76I cannot print from GIMP on Linux.
- 77Can I set a different media width when using an OpenOffice template? (Linux)
- 78The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 79How to open the Devices and Printers window
- 80Error messages do not appear when using the USB connection of my printer.
- 81How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 82Labels are jammed in the cutter or are not ejected correctly after printing.
- 83I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 84I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 85The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 86The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 87(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 88How to delete the registry information and files related to the printer driver
- 89The information on my label is horizontally compressed and not shaped correctly.
- 90How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 91(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 92How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 93(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 94When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 95How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 96How do I make labels using "Small Address Labels" in P-touch Editor 5.0 for Mac?
- 97When I use the Excel Add-In with my address data, the address is not displayed in the correct format. Each Excel column is printed on a separate line.
- 98Some Layout styles have a "Tree" icon.
- 99A different IP address is assigned every time the product is booted.
- 100The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)